Remember to ALWAYS request support services using the email address that you used to register your account with Okuhle Digital. This is a verification method to protect you so that we know we are receiving instructions from the verified owner of the profile.
When you send us a support enquiry with an email account that is not the linked email account you will receive an email like the one below and we will not be able to attend to your request.
"Support Ticket Not Opened"
Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.
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