Our prepaid support packages allow you to purchase a set number of support hours in advance, giving you the flexibility to use them when needed. This option is ideal for businesses that require occasional assistance but want predictable costs without the commitment of ongoing retainers. Whether it’s troubleshooting, maintenance, or small projects, prepaid hours provide a convenient, on-demand solution for your IT needs.
*All support fees are applicable for remote assistance. On-site support incurs an additional call-out fee based on location.*
Our ad-hoc and on-demand support services cater to clients & businesses that need flexible, task-specific solutions without long-term commitments. Whether you require quick fixes through pay-as-you-go support, immediate help for critical situations via emergency support, or assistance with larger, project-based tasks, we provide the expertise and efficiency to resolve your IT challenges promptly.
Ideal for clients or businesses with occasional support needs. You only pay for the time you use.
Rate: R900/hour
Call–out fee applies for on–site support
Need urgent support within one or two hours? Our priority service ensures quick resolution.
Rate: R1 200/hour
Call–out fee applies for on–site support
For larger tasks like network configurations, we offer once off fixed-prices based requirements.
E.g: Website Security Audit – R18,000
Call–out fee applies for on–site support
