We’ve upgraded our billing platform as part of scheduled maintenance. This will affect the automatic billing for your services on your Okuhle Digital account. Be sure to subscribe to our newsletter to be informed immediately about other important information about billing on your Okuhle Digital account.
Required Action
Please log into your account. Once logged in, you need to manually pay for your service. This will enable automatic billing to be reinstated on your profile as of next month.
If you have a credit on your account and payments offset from your credit then this does not apply to you at the moment but will apply when payments have to go off from your credit/cheque card.
For more information on how to pay manually, please click here. Feel free to reach out to us on WhatsApp if you need any help with the above.
Still have questions?
We’ve levelled up our support options and encapsulated them in a section now called Help Centre. With our new Help Centre, you’ll reach us for support with a direct link to our Business WhatsApp. We’ve also added a self help portal called Knowledgebase where you can explore topics to find the answers you need without having to reach out to us.
Reach out for Expert help on Important Information about billing on your Okuhle Digital Account
Thanks for reading this article. If you need any further information about this topic, visit our Help Centre to see articles in our KnowledgeBase or Contact Us on WhatsApp.
